Asking this question will even help you learn and make connections between how your event can (and should) support the company as a whole. If you have extra questions you’d like to ask your attendees, by all means, ask! Gauging Interest in Live Events “Has anyone sent a pre-event survey to attendees to see what the interest level is for live events versus hybrid and/or virtual events?” If not, consider what adjustments need to be made. Attendees may have suggestions and interesting perspectives you otherwise wouldn’t have known. Event surveys are questionnaires designed to collect feedback from your attendees and can include a combination of multiple-choice and open-ended questions. You can pair the insights you gain from event surveys with event KPIs to create a fully developed picture of how successful your event was, and how you can improve it in the future. This event survey question can illuminate areas where your event platform or registration software may not be a user-friendly experience and causes frustration with attendees. The best way to know if your event met its goal is to ask them. You should have a feel about how many questions to include in your survey based on your attendees and type of event. If roles aren’t clear it can lead to problems and miscommunications that impact the execution of your event. It's important to be broad enough to apply to all event goers while also obtaining enough information to apply to future events. You hear us talk a LOT about the importance of post-event surveys - and we stand by that. 2. This question will gauge if any improvements need to be made in the next iterations. This is especially important for the VIPs you hope to impress. Contact event support. If you realize there is a pattern in the responses, talk to your event platform provider or user-experience team to improve on the experience. For example, a weekend event with several speakers and sessions will warrant more questions than a two-hour event. Eventbrite’s integration with online survey platform Survey Monkey makes it super-easy to send a post-event survey to all of your attendees. This is a great question for multi-day events. | These questions relate to the overall event experience for attendees. Help them provide that feedback with these quick post-session survey questions! Pre-event surveys can help your prepare for an upcoming event, while post-event survey questions help you improve your future events. Pre-event and post-event survey questions help you gather important stakeholder feedback that would otherwise get lost in the shuffle or never shared at all. July 14, 2016 If the content didn’t resonate or wasn’t clear, you need the post-event survey to … Here are some sample event survey questions that we’ll cover in this post: Are you likely to participate in one of our events in the future? Ask participants to rate the date, location, speakers, vendors, and catering of the event. If they were confused or unclear what was happening during the event, your entire system might need a total revamp. Many speakers are presenting from their homes which leaves room for poor internet connections, bad audio quality, or less than stellar backgrounds. event planning, This question helps you determine who your regulars are—those attendees who show up at every event. Be sure to do a pulse check and determine if their experience of the event really was all they’d hoped it would be. Questions to Ask When Planning a Virtual Event . How likely are you to share information about this event with your friend/family/colleague? member engagement, We’ve included 14 additional sample questions to get your virtual post-event survey kick-started: How satisfied were you with the event? Successful event strategies depend on stakeholder satisfaction and event surveys are one of the best ways to measure this. If the audience is not relevant, sponsors will have less success engaging with attendees and fall flat on their goals. It’s a good starting point for the questions that follow and allows you to get the big picture idea of how the event went in general and if it met expectations. After the confetti has cleared, it’s time to regroup. Making sure your speakers and sessions were interesting and valuable is a top priority to ensure attendees were satisfied with the experience. Before you begin creating your post event survey, you need to think about what information you want to know from attendees. Ask attendees what they want to see and design your next event with their feedback in mind. The score is measured on a scale of 1 to 10 can be calculated by answering the question, “how likely is it that you would recommend this event to your colleagues and friends?” A best practice in event surveys is to start off more general and get more granular towards the end. Event staff and volunteers are a crucial element to a successful event. You’ll also want to start with a broad question like this one because it will help them think critically about the details in the following points. Loyal attendees are proof that your event is ticking the right boxes for your target demographic. Any event’s goal is to meet the needs of its attendees. Event feedback survey questions are survey questions asked after an event has concluded to the attendees to understand their opinions about the event. We’ll start the list of post event survey questions with some universal questions that can be used for almost any type of public events. You can easily source new and fresh presenters for next year from this group. New to hosting online events? Plus, it’s free! We’ve all been to an event where the session ran out of time leaving nothing for discussion, and quite frankly, it’s a letdown. Preparation is a key element to any presentation’s success. How satisfied were you with the event? That’s why tools like event surveys and event evaluations are critical for measuring attendee satisfaction. Zooming back out again, employees should consider how the actions of the marketing department directly affect their greater purpose in the company. Instead, show them how much you value their opinion and display those changes at your next event. Did the event meet your expectations? ... but the more you treat them like an in-person event, the better. This open-ended question shows sponsors and partners that you value their opinion as collaborators. There are many variables when it comes to audio and video at virtual events. Questions like this allow you to narrow in on those experiences while planning your next event. Post-event surveys can tell you exactly what attendees, sponsors, and stakeholders loved about your event and what you can do to make it even better next time. Compare these numbers to the actual number of attendees who come back next year. Questions like this help you get an idea of what is worth repeating for future iterations of the event. 2. While some people may have enjoyed the event themselves, the true test of their experience is to see whether or not they’d subject a friend to it. Use event feedback tools to collect feedback using post-event surveys that can be used to prove event success. The worst time to first mention a survey is in an email when the webinar concludes. This question will give you a good idea of if your sponsorship packages were valuable or not. No audio? Your virtual platform can make or break your event. Ideally, all of your sponsors and partners would love to do the event every year. Your attendees are engaged, they’ve either asked questions and are waiting to hear them answered, or are ready to participate in Q&A. If attendees felt like there was not enough time, consider carving out more time for attendees to participate in the discussion. Tips and tricks delivered straight into your inbox! New York's Favorite Kids Party Entertainment. Here ar… 1. How likely are you to tell a friend about this event? Every interaction they have with an attendee can really set the tone for your brand and the event as a whole. After you wrap up a big webinar, webcast, or online event, it’s tempting to sit back and relish in the success of the event.But your work isn’t over yet! Networking is a key element of events, but with the rise of virtual events, networking has become more complicated. You might say something like: “We’re so glad you could join us at the most recent Spanish Conversation Group meeting! Here are some sample questions for attendees: If you don’t connect the event evaluation to the greater objective or plan, the event itself can feel isolated and unnecessary. These questions generally boil down to three types — yes/no, open-ended, and multiple choice/ratings. Event engagement is so much more than selling tickets. Whether your goal is to build a case for pitching event sponsors, to create a great virtual event experience, or to improve attendee experience on the fly, event surveys lift the curtain and give organizers insight into how attendees really feel. While you can include it in the mid-event survey questions, putting this question in the post event survey will work as well. And all feedback is good feedback; negative feedback stings, but it’s essential for optimizing your event strategy. If volunteers are willing to come back again then you know you’ve thrown a great event. Now it’s time to craft and send the post virtual event survey. So, in order to get the information you want, be very deliberate in how and what you ask respondents after the event. Bonus Tip: According to our Event Marketing Report, 54% of event marketers have trouble showing event ROI to key decision-makers. Knowing that they enjoyed the experience enough to recommend future volunteers should be gratifying. Whether you’re planning an event, responding to feedback in real time, or hoping to improve based on post-event feedback, follow these guidelines for an easy way to make surveying an integral part of your success. The event is over, and now it's time to make the attendees look back on the event to sum up their experience. Public events like fundraisers, store openings, and trade shows help your organization reach people outside your immediate circle. Event attendees can feel incredibly busy bouncing between so many sessions - but it's important that you gather feedback while the content is fresh on their mind. When crafting your own surveys, keep these general ideas in mind: Editor’s Note:This post was originally published on November 5, 2018 and has since been updated for relevancy. 2. Live polling is a fun way to get feedback in real time and keep your attendees engaged and connected. Follow up on positive responses to this question with referral links and special offers. While you may already know their goals, you might not know what they were expecting from this event. Here's a list of post-event surveysample questions that can be asked from the participants after the event: 1. Follow up with no responses for more information as to why they won’t be returning. Get inside the minds of your attendees and other stakeholders with these 37 must-ask event survey questions. The longer your survey is, the less likely people are to complete it. When crafting your survey, post-event questions should align with your mainstage content outline. And with the recommendation of someone who has already done it, the decision will be a no-brainer for them. It’s best to include a mix of all three in your post-event survey. At the end of an event, no matter how wonderful the experience, attendees do not want to fill out a pages-long survey. Attendee satisfaction is one of the key indicators that people will come back to your events. Use the information you gather from this event survey question to see what marketing channels are working the best for your event, and where you need to improve. 7 questions to ask your event attendees 1. But when you’re sending out post-event evaluation questions to understand how an event went right and wrong, the familiar pattern above becomes a huge obstacle! That comes out to just over 13 minutes. Rank them in order from most votes to least and prioritize the winners next year. How do you know if your event was a success? Similar to attendees, your volunteers often represent the backbone of your event. By asking this event survey question you can gauge if your sessions were the appropriate length for your audience or use the insights to take action to improve durations for the next event. Make sure to tie your event back into your main mission statement by asking employees to directly reflect on the impact it has had on what they’re trying to accomplish at this moment in time. Overall, how would you rate the event? How about sponsors? It’s filled with best practices for before, during, and after your event. How the issue is resolved will leave a lasting impression. Use this question before the event to make schedule adjustments or other tweaks that magnify the most coveted aspects of the experience. If attendees weren’t satisfied, do an AV audit and identify areas of improvement, then relay that information to speakers and presenters the following event. Any person who interacted with your event should receive a survey because sponsors, attendees, and your event staff will all have unique perspectives on different aspects of your event. PCMA’s Catalyst community offers members a platform to ask each other questions, share ideas, or, as the website says, “communicate and collaborate.” Here’s a sampling from a recent Catalyst discussion. Your team will be intimately familiar with the cogs of your event. Small Staff Chatter. Some of the best surveys only include 5-6 questions. To ensure that your online events are worthwhile for participants, here are 15 questions to gather valuable feedback. If attendees can’t find parts of the event due to a poor navigation design, they won’t be able to experience the event in full. Plus, there usually aren’t enough volunteers to go around, so having some people to follow up with could help build out your team. You can choose a template with pre-set questions , but to make it as insightful as possible, it’s best to tailor it to be specific to your event. The main objective of this question is to find out where attendees first heard about your event. Related Links That said, just be mindful of how many questions you ask. Check out our Complete Guide to Event Planning below! Asking this question allows you to find out how attendees felt about the overall virtual experience. Yes/no questions. Give the people what they want and show them that your focus is truly on their experience. Event Evaluation Questions. You hear us talk a LOT about the importance of post-event surveys - and we stand by that. 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