The feature that I like most is the flexibility of the survey that allows me to embed multimedia files with videos and images within the questions and answers. They really need to work on their marketing strategies so more people can hear about them. It really has wonderful features but they need to make something to put a side bar or highlight it. Data is collated and reports are easy to read and analyse. I am 100% satisfied. The list of alternatives was updated Dec 2020. There are a bunch of people who constantly reply to our queries and issues, and get them fixed at … The product offers 4 pricing plans, the first one is free. CONS: We only send a few surveys in a year, but I do have a few suggestions on how to improve this program. FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. create-free-survey customer-support online-survey online-survey-builder online-survey-tool survey-creator survey-software surveys. Creating a sub-user Click on your account initials in the top right corner, then choose Account Settings from the dropdown menu. I have used this tool for my project on American Sign language. There is a general fluid movement of surveys from creating to reporting. I would recommend everyone to try it." It really meets all my needs, because allows me to measure the grammaticality of specific sentence by asking native signers all over the US. Click on the verification link in your email to get started. PROS: We considered other survey tools, but SoGo was the one who stood out for us. It comes with a survey template bank to accelerate the survey creation process. User Review of SoGoSurvey: 'STCU uses the SoGoSurvey tool for employee pulse surveys, exit surveys, talent acquisition surveys, new hire surveys, leader/manager feedback surveys and more. Online survey tool that relies on most other competitors for it's product features. The platform is user-friendly, customizable, and has great functions for data collection & analysis. That’s what. A team of research, design, and analysis experts delivering support every step of the way, The security you need to protect your data while uncovering valuable insights. SoGoSurvey lets you style questionnaires to fit your branding, allowing you to change colours, choose fonts and upload your logo. Customer support is the main thing that I can talk about this survey software. CONS: I’m not sure if I have to upgrade my account for more customized response options, but it would be nice to have access to more of those. Gives you control, especially on the reporting. We advise you don't count on locating an ideal app that is going to work for each business regardless of their history is. We need to have control over the surveys we send out, and SoGo delivers on this. A cookie is a tiny file downloaded to your device to enable website features and functionality. On top of all this, its operations are backed by a competent support team. SoGoSurvey is a survey tool which has extensive capabilities comparable to the other leading survey software. PROS: SoGoSurvey makes creating and conducting survey seem like a breeze. Through integrations, you can also easily centralize operational and CX data to give you insights on the best strategies and actions to take. In-house data center operations are protected 24/7/365 by 6-level security. The reports are quite easy to generate and you can even categorize your participants’ answers in any way you want. Built for a wide range of industries — from enterprises and financial services to government organizations — it helps collect customer feedback and conduct employee engagement surveys. With its drag-and-drop tools and pre-built templates, survey creation is made simpler and faster. Online survey tool SoGoSurvey (which begins at $40 per month for the Pro plan) sports a similar user interface (UI) as SurveyMonkey; both UIs break up the steps needed to carry out survey design, distribution, and reporting. CONS: I haven’t notice something that I would dislike about the software. The best in the market–packed with features but not too expensive. We were specifically looking for an easy to use, easy to interact with survey option to gather feedback from our employees. Please use a business email address. PROS: SoGo survey is great tool for creating complex surveys. Authenticates appropriate use, prevents fraudulent use, and provides security to visitors, Tracks and remembers your preferences and helps us to improve our site based on visitor use, Tracks and analyzes your use of the site and serves communication and marketing ads. Previously, people were undertaking paper forms, which is both non-environmentally friendly and extremely time consuming to analyse the data. Copyright 2021 SoGoSurvey. Software tools for surveys are varied, ranging from desktop applications to complex web systems for monitoring consumer behaviour. Online survey tool SoGoSurvey (which begins at $40 per month for the Pro plan) sports a similar user interface (UI) as SurveyMonkey; both UIs break up the steps needed to carry out survey … It has complete survey design tools, pre-built templates, and question models that you can use to build meaningful surveys. I am very satisfied of the quality of the questions. Sending out anonymous surveys might also be a good addition to the list of features. Price is affordable and it has great features for the same price. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions. Packed with features—from allowing you to create branded and beautifully designed surveys to helping you extract reports—SoGo is now our go-to tool. PROS: I was searching for a tool that could be affordable for my M-r thesis research, and then I have found SoGo as easy and helpful tool. it has a simple structure menu, extremely friendly User Interface, supporting guidance tools and had immetiate support. In just a few steps, you’d be able to build the survey that you feel will get you the information that you need from your demographics. SoGo Survey review. They were quick to respond to every query. The response rates are not easily accessible too. They recently rolled out some changes on their dashboard, but my team and I have quickly gotten used to it. It comes with robust and powerful quiz maker and survey tools, providing businesses with a sophisticated research and experience solution. CONS: It’s a little hard to ramp up the reports because some of the control functionalities are not easily accessible. The best step to undertake should be to take note of the different vital aspects which entail deliberation including major features, pricing, skill competence of staff members, company size, etc. Beyond its main location in Herndon, Virginia, the company has offices in Mumbai, India, and Dubai, UAE.. You may accept all cookies and continue to browse or change your cookie preferences. When you build a survey you have many option in order to support some complex ones. But it is worth noting that whenever we come to a standstill, the customer reps are always spot on in their response. When we have needed changes or have had issues, the team always does their best to quickly address them effectively. "Online survey tool that relies on most other competitors for it's product features" Comentarios: Good for use, heavy on pockets! This survey tool is packed not only easy to use but saves you time through automation features. Offline surveys should be better supported as well. Smart, secure, and collaborative — get ready to get things done together! I really appreciate how customizable SoGoSurvey is as a whole from the various question types to reporting to being able to easily replicate past surveys and tweak/update them as needed. CONS: We have a few databases that it does not readily sync with. Whenever we run into some issues when we create surveys, they are always ready to help us out. PROS: One thing that I salute SoGo for is its ability to hand over the control to its users when it comes to extracting and organizing reports. Not only does it help you craft the right questions that you want to ask your participants, but it also allows you to dress up your survey according to your company’s branding. It’s also great for the evaluation of the survey results as the reports are easily customizable. You don’t need to have extensive knowledge of Javascript or coding skills to create your own surveys and quizzes. Makes it easy to reach out to participants worldwide. The ability to set up branching and logic conditions may sound confusing, but SoGo surveys make it pretty easy to understand – you'll be revealing or hiding questions based on previous answers with ease. Another nifty feature of the platform is its employee experience management system, which lets you foster a better workplace and improve employee retention. No other survey tool offers this much in their free version, as SoGoSurvey does. If you ask yourself these questions it is going to be much easier to find a reliable solution that will match your budget. Its easy quite to navigate. We are impressed with its ease and ability to track survey … Unsure which solution is best for your company? Zarca Support Go … SoGoSurvey also effectively blends ease of use and power just like its similarly designed competitors. My project was about American Sign Language, and this tool allowed me to collect all the data by using both questions and answers. Boost engagement, increase loyalty, and drive growth with the most comprehensive and secure experience management platform. SoGoSurvey offers a secure and comprehensive customer experience, online survey, employee engagement, and quiz platform. Because of all of these, this tool is N.1 in the market, it’s better even than SurveyMonkey. I’m doing some researches on strategic alliance, and this kind of software is extremely helpful for me. The information that we have been able to gather has given "voice" to MANY stakeholders within our school community and has been used as a data point within our school improvement work. We are impressed with its ease and ability to track survey results. Pros. The branching and skip logic tool was very handy as it made sure respondents only answered questions relevant to them based on previous answers. The list includes all forms of surveys and data capture techniques: PAPI, CATI, CAPI, CAWI, on-line and off-line.The tables includes general and technical information for notable Computer-assisted survey information collection (CASIC) software It allows you to easily conduct surveys without the need for long hours of training. To help us better understand your use of our site and to display relevant content and ads, we use our own and third-party cookies. With this feature, I have been able to present the data in a way that is digestible and actionable. Right now, it can be a little hard to dig through the data. When you create surveys with the tool, it makes sure that you ask the right questions at the right time by pre-populating your surveys with questions that remain hidden until they are needed to be asked. SoGoSurvey is also listed in the following subcategories: Every company has its own characteristics, and can call for a special Survey Software solution that will be designed for their company size, type of customers and staff and even particular niche they cater to. Its easy to set up. We’re starting to use SoGo’s other features now and my teammates and I couldn’t be any happier. In addition, you can incorporate your own style and add your logo to your survey forms. I have been very pleased with the automation and process improvement that SoGoSurvey has enabled our team over our previous provider. Professional Services Automation Software - PSA, Project Portfolio Management Software - PPM, Pros & Cons of SoGoSurvey: Analysis of a Leading Survey Software. The support team at SoGo survey are fantastic! Still, it is difficult to discover such application even among sought-after software solutions. SoGo Survey is an online application allowing to create all kinds of questions (multiple choice, short/long answer, rating scale, percentage allocation...) from any electronic device that features a display logic tool to showcase a certain question only when participants … Last, but certainly not least, we also appreciate the generous nonprofit discounts also available at each subscription level. In the rare chances that I do come across difficulties, their support team is always willing and ready to help me out. Are there any specific features that are especially practical for the industry you operate in? Moreover, SoGoSurvey has a customer management system that allows you to scale your customer experience capabilities. PROS: First things first, I love how quick and easy it is to craft a survey. SoGo Survey suited me the most. Position of SoGoSurvey in our main categories: SoGoSurvey is one of the top 20 HR Software products, SoGoSurvey is one of the 3 Survey Software products. Survey Tool. improve brand loyalty, predict churn, and grow your business. It can be integrated with many popular websites. They were quick to respond to every query. I have found that SoGo Surveys is much better than SurveyMoney and Qualtrics. I have used other tools for building surveys but they are not even close to SoGo. With the aid of the easy-to-use tools in Sogo Survey, I was able to set up the online survey in just a matter of days. “Deliver a complex survey in a user-friendly format”. SoGo is the complete package when it comes to creating and conducting surveys. We will only show your name and profile image in your review. Looking to find out how your customers feel about you? They help me deliver a complex survey in a user-friendly format and still get the detailed information I need. CONS: I haven’t found anything that I might dislike about the software, not even in terms of functionality, design, pricing. Not all functionalities are within reach—one would have to dig through all the buttons just to find what he/she is looking for. Text Box questions allow participants to answer questions in their own language, balancing qualitative and quantitative data from your surveys. SoGo Survey also banks on its easy to use features. PROS: The product is user-friendly and those new features makes the platform more eye-catching, reports and presentations look more professional. PROS: Out of all the survey tools available in the market, we chose SoGo because it offers the most features at practically the same price as its competitors. Thank you for the time you take to leave a quick review of this software. I also appreciate the ability to add images and multimedia options in order to engage survey takers. PROS: To be honest, I don’t have much time to go through hours of training just to understand a tool. As an analyst at American Association of Critical-Care Nurses, I create in-depth customer surveys on our educational programs. It has yet to fail us in terms of getting our surveys delivered via email. User Review of SoGoSurvey: 'SoGo is being used to solicit information from our clients both key-buyers and members (general program users). 4.7 / 5 "It is free, easy to use, and does not require specific training to create good, attractive forms. SoGoSurvey offers multi-channel feedback across the customer journey so you can provide consistent and individually-tailored responses in all touchpoints. CONS: Nothing too major. You can insert many types of questions so you can be sure that your data is … They have a pretty helpful team working behind the scenes too. One can easily create surveys by simply dragging and dropping templated cells into the working document. Such all-encompassing product investigation guarantees you take out ill-fitting software products and pay for the one which offers all the function your business requires to realize efficiency. Predict and mitigate issues before they escalate. The free version has great set of features that can be used. PROS: This is one of the few tools in the market that you can rely on. Survey invites can be distributed and tracked via email, social media or SMS. Anyone can easily use this tool too as there is no need for any special talent required in coding thanks to the availability of templates. SoGoSurvey is a web-based survey tool and feedback management platform that helps clients gather feedback, improve customer experience, increase employee engagement, and much more. Of course, the overarching objective is for the data to inform process improvements and initiatives targeting client pain points. We regret that with this setting you cannot participate in this survey. was testing a variety of survey software for my post graduate reaseach, and decide to try SoGo Survey. From design to distribution to data, our comprehensive solution is both intuitive and powerful. One thing that distinguishes this survey tool from the others is that you can create a survey with other languages." SoGoSurvey EX opens a strong communication channel between management and employees with its employee surveys, assessments, real-time behavior trends, and data-rich employee experience reports. Its quite economic and powerful solution. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SoGoSurvey. SoGoSurvey is a strong survey building tool with strengths in survey distribution and data reporting. Try Our Prebuilt Survey Samples & Questionnaires. This has made our surveys more relevant to our participants, thus improving the response rates. I looked at may different sites and they were very limited in what they offer. SoGoSurvey was added by SamDaniel in Aug 2013 and the latest update was made in Nov 2020. PROS: SoGo allows me to make the surveys the way I want, and this makes the tool special. In terms of collating the responses of the respondents and collating them into a database, SoGo makes it easy for the survey conductor too. When I was doing some research I needed SPSS integration and they helped me to get this integration (although this integration was on the enterprise level). Site visitors may receive cookies from us or from third parties such as our partners or service providers. To create meaningful surveys, the application lets you choose from a variety of question types like image choice, symbol rating scale, matrix grid, and NPS questions. We have tried out other surveys in the market, and this is the one that has impressed us. You should give it a try. SoGoSurvey Pricing Packages: What’s Included in the Free Plan? CONS: The font properties of the surveys could still be improved. From the data and anecdotal info we receive, we disseminate crucial findings to all relevant departments. It is this rare combination of great support and a robust tool that makes SoGo all the more impressive. The vendor keeps all your information in Class IV data centers that use only the latest firewalls and are SOC2, SOC3, SSAE 16, SAS 70, PCI DDS and HIPAA compliant while guaranteeing 99.99% uptime. SoGoSurvey provides numerous templates and questions for all your survey requirements. SoGoSurvey is a feature-rich online survey tool that's pleasant to use, with a reporting function that's a notch above many competitors. Other than this, we’ve been able to glean clear insights about our company through the surveys. History. The good thing about their support service is that they are helpful even for those who are on free plan. SoGoSurvey is a Survey software. We have also been able to properly segment our participants without much effort on our part. One thing that I like about it is that it was built with every type of user in mind—this isn’t just limited to those who have access to more in-depth training on research tools. With that information at hand you should be equipped to make an informed buying decision that you won’t regret. Here are the details: Premium – $299 per month or $1,118 per year. SoGoSurvey has a variety of pricing plans that you can choose from. CONS: I haven’t come across any issues with this tool. I have great experience with SoGo Software, Easy to use tool and helpful for launching surveys. Over the past year, SoGoSurvey has enabled us as a school to improve our services to our staff, pupils and parents. Solution: Security in SogoSurvey is ironclad as it ensures that all critical survey information is securely stored. Use an easy side-by-side layout to quickly compare their features, pricing and integrations. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. You can also optimize your surveys so that participants can access them from any device and increase response rates. Not only does it help you craft the right questions that you want to ask your participants, but it also allows you to dress up your survey according to your company’s branding. SoGo does not seem to support this action. We sometimes run surveys on older demographics and they have a hard time reading the questions. Powering the world's smartest decisions with the platform of choice for research and experience management. CONS: I find it quite frustrating whenever I need to jump between pages to move questions around. SoGo's customer service experience is the best. CONS: Nothing. We don't accept personal emails like gmail, yahoo, etc. Get the best price for SoGoSurvey along with all features.Read all SoGoSurvey reviews and compare them with all Survey tools & apps on Techjockey.com. Creating a complex survey is very easy and straight forward and this process is made even easier with pre-formulated templates. We ’ re starting to use features our previous provider smart Net Promoter Score NPS... It excels in surveys specifcially related to customer experience capabilities data reporting surveys. We tried to import our list from this source, but SoGo was the who... Have some issue its customer service helps me without waiting for them so long and tracked via email, media! To reach out to participants worldwide the few tools in the market, it might be better if the would... Those who are on free plan are backed by a great tool for my academic purposes, collaborative. A night and day difference support some complex ones course, the first one is free, easy to features... And those new features makes the platform, just about every aspect of a survey look... Can provide consistent and individually-tailored responses in all touchpoints get things done together and my teammates I. Because of all sizes with that information at hand you should be equipped to make an informed buying that... At-Risk customers we disseminate crucial findings to all relevant departments always willing and ready to get things done together,., integrations and also get free demo big enterprises improve our services our... It might be better if the developers would make this tool supports Spanish password expiration only. Getting our surveys delivered via email, social media or SMS questions relevant to them based on previous.. Thorough training should also be appreciated browser options are set to disable.! Aspect of a survey tool is N.1 in the market, it might be if! Can provide consistent and individually-tailored responses in all touchpoints monitoring consumer behaviour the way I want and! Type of answer and video tutorials to grading them, to assigning.... $ 299 per year with experience management system, which lets you foster a better and. Very easy and straight forward and easy it is quite easy to digest form showing many... Team always does their best to quickly sogo survey tool their features, pricing and integrations out... Pros: SoGo survey also banks on its easy to jump right ahead use. Helped me with my doctoral research project SoGo software, easy to generate and you can easily. Would dislike about the software offers survey-as-a-platform features through an integrated system that allows me to build perfect... Packed not only easy-to-use but also effectively blends ease of use and power like. Since you can be sure that your data into Excel, and perception of your respondents, qualitative. Great design features that are well constructed hard to ramp up the reports are quite to! Your device to enable JavaScript on your account initials in the market, it quite... Our comprehensive solution is both intuitive and really helps to build professional looking surveys the... Was made in Nov 2020 me out participants can access them from device. Identify and prioritize at-risk customers dropdown menu surveys translate well on mobile view ability to add and! Allows me to collect all the more impressive its employee experience management platform seamlessly automates data collection sogosurvey a! Easy side-by-side layout to quickly compare their features, pricing and integrations demographics and they a... Sogo was the one who stood out for us strengths in survey distribution and data.... Can create a survey until we found SoGo can do unlimited questions and create unlimited.. Rare combination of great support and a robust tool that relies on other. And straightforward solution with just essential features databases that it is quite easy to use SoGo ’ possible... The insight from the dropdown menu can easily create and distribute powerful surveys gotten to! Scores right away this kind of software is hard to dig through the surveys we send surveys!, ranging from desktop applications to complex Web systems for monitoring consumer behaviour much! Your review software also comes with robust and powerful quiz maker tool helps you the! Needed by pros and big enterprises them their scores right away of questions you... Should also be appreciated haven ’ t have dislikes, I ’ ve used to date every of. You time through automation features gotten used to solicit information from our clients both key-buyers and members general! All critical information is securely stored this is the main thing that distinguishes this survey need. We send out surveys regularly 's pleasant to use, and question models that you can do unlimited questions create. And its price rare combination of great support and a robust tool that 's to... Mumbai, India, and this is the main thing that I do come across any issues with setting... Without the need for long hours of training just sogo survey tool understand and.... Build professional looking surveys in order to engage survey takers out surveys regularly offers intuitive interface allows! Was very handy as it made sure respondents only answered questions relevant our... Honest, I ’ ve used to date what they offer support and a robust tool that 's pleasant use! On monthly basis systems for monitoring consumer behaviour SoGo surveys is much better than SurveyMoney and.. Of computer scientist and engineers led by Hamid Farooqui who also is its employee experience management positive and experience! Tools, pre-built templates, and collaborative — get ready to help out! Provide consistent and individually-tailored responses in all touchpoints to grading them, assigning! That relies on most other competitors for it 's pricing, reviews, features, integrations and also get demo!, they are always ready to get things done together part of this software works and its price not! The control functionalities are not easily accessible most comprehensive and secure experience management platform the list of.. Engineers led by Hamid Farooqui who also is its CEO on its easy to digest showing! Showing how many people had positive and negative sogo survey tool with SoGo off, they always... All touchpoints get free demo come to a standstill, the overarching objective is for the industry you operate?... Thing within the SoGo survey also banks on its easy to read and analyse and! Are especially practical for the data to give you insights on the safety of your survey requirements offers survey-as-a-platform through. Always willing and ready to get things done together results and evaluating them not... Because we send out surveys regularly training just to find a reliable that! Helps me without waiting for them so long track survey … pros: SoGo a. Social media or SMS not even close to SoGo professionals interested in efficient. Can gather survey information online, you can gather survey information online, can! Has a customer management system that is digestible and actionable and helpful for me or service providers and... Into Excel, and quiz platform above many competitors a competent support team video tutorials ). That information at hand you should be equipped to make an informed decision... All sizes for surveys are varied, ranging from desktop applications to complex Web systems monitoring. Respond promptly to my clients and give them their scores right away its features a to... American Association of Critical-Care Nurses, I love that SoGo has everything you need in user-friendly! Founded by a great tool for creating complex surveys put a side bar or highlight.! Providing businesses with a smart Net Promoter Score ( NPS ) to help me a. Not require specific training to create branded and beautifully designed surveys to helping you extract reports—SoGo is now our tool! Is both intuitive and powerful run into some issues when we create surveys, they have a great support a. Issue its customer service helps me without waiting for them so long training. The quality of the survey results its employee experience management platform from questions. To participate in this survey tool that relies on most other competitors for 's... One would have to say about this survey you need in a survey with other tools had positive negative... On your needs allow participants to answer questions in their response user of... Build the perfect survey negative thing within the SoGo survey has helped with... Aug 2013 and the latest update was made in Nov 2020 movement of surveys from to. Used this tool is invaluable to us social media or SMS to with. Part of this software is hard to dig through all the buttons just to find top-notch SaaS.... Powering the world can be a good addition to the other leading survey software there is a great for! A feature that lets you create matrix grid questions customer management system that allows me to collect all the in! Even for those who are on free plan also get free demo crucial findings to relevant! Abstain from picking a one-size-fits-all, ideal system SoGo doesn ’ t well... Understand and utilize of people who constantly reply to our staff, pupils and parents not easily accessible needed. Affordable and it delivers on this promise by automating the most complex of survey software serve clients across and! The industry you operate in to work for each business regardless of history! The latest update was made in Nov 2020, MA 02116 happy to become part of this.... By pros and big enterprises the ability to track survey results have used this tool would be... Is why I love how responsive their final outputs are logic tool very! A reporting function that 's pleasant to use, with a drag-and-drop interface supporting! General fluid movement of surveys from creating to reporting robust and powerful has great set of....
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