So far as I can tell Japan Airlines features Apex Suites on SOME international business class aircraft. I got to the airport pretty quickly and super affordably, using the Keisei Narita airport bus. Image courtesy of seatguru.com. By travelingfoody May 31, 2019 July 5, 2019. Apart from those minor things though this flight was awesome all around. https://www.jal.co.jp/inter/service/menu/pdf/meal/dfw_nrt_c_m_201812_201902.pdf. I will say that Wi-Fi on this flight was slower than on past JAL flights I’ve taken, though I’m guessing that’s just a function of the number of people using it. The agent gave me my JAL confirmation number and since it was the night before my trip, I was able to complete online check-in and get my boarding pass immediately. On the 787-8, the airline has no less than three separate configurations. This version of JAL’s 787 featured 38 Sky Suites in business class arranged in a 2-2-2 configuration. JAL’s Sky Suite III operates to the following cities: Note: Please see my Advertiser Disclosure. For example, for the main meal there’s no choice of appetizer for the Western option, there are only two main course choices, and both Western and Japanese meals only have one dessert option. Who needs choice when the one option is so good. The sandwich was very flavorful but a bit on the small side. The seats are arranged in a 2-2-2 configuration and are set in two cabins. This three-class configuration has 52 Sky Suite III seats, 35 Sky Premium seats, and 116 Sky Wider seats. However, JAL staff boarded the plane exactly as advertised and everything went according to plan. The best Sky Suite seats on the 787-9 in business class would definitely be either 9A/C, 10D/G, 9H/K, or any seat in row 3. @T. Sanderson Just choose two seats on the side, other than aisle one has to lean forward, everything is nice. The cabin is in a 2-2-2 configuration. I am flying from LAX to Tokyo and I have a choice of business class on JAL 777-300ER or 787-8. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). There is no first class cabin on the plane. Recently on an inter-Asia trip on JAL Apex Suite 787-8. Apex Suite hands down best seat catering (window loving) single and double travelers! © 2021 THE POINTS GUY, LLC. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. JAL airplane bathrooms have Japanese style toilets that wash your but automatically. I had been monitoring availability through the British Airways website and once I saw the space, I immediately called American AAdvantage at 1-800-882-8880 to book since JAL and Cathay Pacific redemptions must be made over the phone. Let’s find out. I flew SYD-HND a few months ago. I’ve flown ANA’s first class, JAL’s business class, and JAL’s first class, so was curious to see where ANA’s business class product ranked. Angle flat on a new 787, big mistake. Experience is pretty mixed like Lucky’s: Despite its small size, this lounge had a better food and drink selection than what I’d seen at the Sakura Lounge, albeit by a small margin. The window seats (A and K) have a partition that offers a crazy amount of privacy for a business-class seat, almost feeling like its own enclosed cabin, a perk that’s usually reserved for specialty first-class flights. There was a fairly large selection of US and Japanese movies and TV shows available to check out. Your email address will not be published. However, there are not many options to book Japan Airlines premium economy with points and miles. The Japanese culture does have differences to other East Asian cultures even. Boarding the Singapore Airlines Boeing 787-10. I understand that the Sky Suite is the same on both, but can you please offer a preference if you have tried both. JAL is way much better than ANA! The service was fine. I may not be understanding the photos though. I rather JAL over ANA business class. A few years ago I lived in Japan for three years and I loved every minute. Not sure if that is normal. Aircraft: Boeing 787-8 Seat: 9D (Business Class) Boarding was done very orderly, this Boeing 787-8 is configured with the JAL SHELL FLAT NEO seats which are angled lie flats. Absolutely my favourite business class out there. After enjoying some food at JAL Sakura Lounge, it was time to head to the gate. As such, all suites have direct aisle access. American Airlines just launched its first partner premium economy awards, but so far, it’s only for British Airways awards. JAL first class service is quite exceptional and it would be hard to replicate that. I’ll take this over Qatar any day. I do love the 787. I recently flew Business Class in a Boeing 787-9 Dreamliner of British Airways from Seychelles International Airport (SEZ) to London’s Heathrow Airport (LHR). Last, I was given a piece of interesting, sweet cake that I’m still having trouble describing. 🙂. http://www.jal.co.jp/en/inter/service/newsky/Y15/img/pic_index_25.jpg, The cardigan is only for use inside the cabin, not for you to take away. Notify me of follow-up comments by email. Nearby, there’s also an Amex lounge that some Amex cardholders can access, which I briefly checked out, but the Qantas lounge offered more space and better dining. * Passengers can reserve special inflight allergy-friendly meals in advance. At TPG, our first priority when booking review flights is to use points and miles, and TPG definitely redeems a lot of points for travel — 17.5 million Amex points in 2018 alone. Japan Airlines Boeing 787-8 Business Class Each seat was equipped with a large 23-inch personal entertainment system, two reading lamps, one universal electrical outlet and a USB port. I just flew DFW NRT JAL 3 weeks ago. This lounge was pretty great overall, however there were two major drawbacks that I experienced: overcrowding (the lounge was fairly full when I visited) and lack of food selection. Update: Some offers mentioned below are no longer available. This site does not include all credit card companies or all available credit card offers. The flight attendants barely noticed me (I was forced to ring the bell a couple of times to get their attention), the cabin was WAY overheated, and the food was mediocre to inedible. Seat service and japanese meal are the best, along with a lovely sake selection. The best J class is not some sort of herringbone or reverse herringbone because those designs try to gain space by chopping off room for your feet. Same thing from several colleagues. Until about 48 hours prior to departure, I was set on using my Korean Air award ticket — which I paid 62,500 Skypass miles for by transferring from my Chase Ultimate Rewards account at a 1:1 ratio — however, those flight times were pretty inconvenient and I would have had to spend the night in Seoul. Ben – it’s easy for them to guess that you want to speak English. Japan Airlines 787-8 business class (Sky Suite) Beijing to Tokyo (Haneda) 08. I flew JAL from JFK to NRT in first last March. ... JAL Boeing 787-9 Dreamliner Seat configurations (International Flights) The window seats (A and K) have a partition that offers a crazy amount of privacy for a business-class seat, almost feeling like its own enclosed cabin, a perk that’s usually reserved for specialty first-class flights. Leave a Comment on Review: Japan Airlines Business Class Boeing 787-9 Dreamliner Tokyo Narita to Manila [Click above for the video review.] ANA’s 787-9 aircraft have a massive business class cabin, consisting of 48 seats spread across two cabins in … Once, I even sat in the first row in the nose of a 747 from Sapporo to Haneda. ALWAYS, ALWAYS look at seat maps. Is there something wrong with Japanese people’s bodies that makes them cold unless it is 100 degrees? On his way back from a three-month study abroad adventure in China, TPG Contributor Michael Spelfogel tested out JAL’s new Sky Suite 787 onboard the Dreamliner, which he booked with 60,000 American AAdvantage miles. I’m looking forward to trying the new SEA-NRT service, although I do wish it was SEA-HND. Two hours before landing, I ordered a beef pastrami sandwich and assorted cheeses off the “Anytime You Wish” menu. Stay connected via social media, or subscribe to our free email newsletter for tips on upgrading your travel and maximizing your miles! After the main meal it was a dine on demand concept, and you could order from a (fairly limited) number of options until 90 minutes before landing. Japan Airlines Fleet Boeing 787-8 Dreamliner Details and Pictures.On current fleet, Japan Airlines (JAL) operates 25 wide-body aircraft Boeing 787-8 Dreamliner. It was a wonderful flight in general, thanks to the fantastic business class meal & service by Japan Airlines. This JAL 787 business class flight from Tokyo to Taipei cost 22,000 Avios. Despite this being a short regional flight from Seoul Gimpo to Tokyo Haneda, JAL used a long-haul Boeing 787. Airline: Japan Airlines | Aircraft: Boeing 787-9 | Class: Business | Flight: JL724 (KUL-NRT) I wrote about the opportunity to use Alaska Airlines miles for heavily-discounted Business Class flights on Japan Airlines back in May 2017 before it became common knowledge here in Singapore and have already taken advantage of this amazing deal on a number of occasions (check out my review of … Then dessert consisted of a sweet potato pudding. JAL Sakura Lounge, NRT 11. @Richard – unfortunately JAL is quite notorious when it comes to vegetarian options on board – it has to be requested as a special meal. Review: Japan Airlines Business Class 787-8 BKK-NRT. Japan Airlines new Sky Suite III – no available routes within Australia The airline has begun to fit out its fleet of 787-9s with the new Business Class Sky Suite III seats. I had 1st row J class window very private. Service in JAL's "version one" of the 787-8 is a mystifying fail. Not even in first . I find as a general rule of thumb outbound from Japan is better than inbound. In December, we flew JL65 SAN-NRT in business on a Boeing 787-8 and although it was good, there was nothing mind-boggling about the food, service, or the flight! That said, I’ve only been lucky enough to fly in J, never F, so I’m speaking solely about the business class experience. I couldn’t flag down a flight attendant as they literally blew past me, so I had to ring the bell. Its 35 seats are 19.2 inches wide with 42 inches of pitch. There are 38 Shell Flat Neo seats on the Boeing 787-8 across 2 cabins, this aircraft also features 35 Premium Economy seats, and 88 Economy seats taking the … Have had various flights with JL to and intra Asia in all classes for the past 10+ years. Please view our advertising policy page for more information. 78 degrees Fahrenheit isn’t a temperature that is conducive to sleeping, relaxing, or doing anything but feeling sick and exasperated. Our next flight was to SIN in J with their new reverse herringbone product. Japan Airlines is the first airline to operate the Boeing 787-800 Dreamliner service to and from North America. Japan Airlines 787-8 Business Class I boarded through door 2L. Whilst Narita Airport gets a lot less love these days than Haneda Airport due to its considerably closer proximity to the centre of Tokyo, it is still as efficient as ever and after a smooth check-in, I was quickly through immigration and on my way towards the quiet enclave of the Sakura (Business) Lounge. It’s rather an important detail! JAL doesn’t operate a lounge at Sydney Airport, instead directing customers to the Qantas business lounge. For those who are curious, both JAL and ANA upload their inflight-food menu as well as lounge dining menu. There were nap rooms, which you can reserve, as well as shower facilities and lockers to store your luggage in. In terms of service – there are cultural differences. He travels about 400,000 miles a year, primarily using miles and points to enhance his first class experiences. They might be worried if another passenger from the USA might ask them to wipe his butt. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. My Mom and I took seats 9A and 9C, which are a pair of seats on the left of the plane, while my … ALL RIGHTS RESERVED. After just five minutes on the phone, I had redeemed 60,000 American AAdvantage miles and paid about $40 in taxes for my ticket from Tokyo to New York. No one came to ask how I was feeling. I don’t care for JAL at all. Japan Airlines was awarded Best Business Class Airline Seat at Skytrax's 2013 World Airline Awards for its new Business Class seat, the Sky Suite. The flight was departing from gate 41, and there was a dedicated waiting area for business class and elite passengers near the gate’s entrance. https://onemileatatime.com/best-business-class-seat/. Tell us about it, below. This Boeing 787-8 (788) seats 161 passengers and is primarily used on International routes. With the 787 able to easily perform many of the routes the 777 was designed for, many airlines have either upgraded or simply resigned to await the 777X’s arrival. Haneda to Narita transfer bus 10. JAL's new Sky Suite 787 is based on the airline's Boeing 777 business class, and is very similar to British Airways new offering, with high walls, however ever passenger faces forward. It’s probably one of the least dense configurations out there on a Boeing 787-9. The economy section is in a 2-4-2 configuration, with only eight seats across, unlike other airlines that typically squeeze nine seats across on the Dreamliner — the 88 seats in economy are 18.9 inches wide with 33 inches of pitch. (And I doubt non-Japanese enjoy burger patty as Western selection) There was also a small display area with drinks and snacks for our use between rows 3 and 5 of business class. We may receive compensation when you click on links to those products. As it’s a Oneworld member airline, you can redeem American Airlines AAdvantage miles or British Airways Avios for this 6,772-mile flight. Is the Boeing 787 actually better than the Boeing 777? Everyone makes such a fuss over Cathay, which is lovely to fly in its own right, but between their Apex hard product and the service they provide, I’d take JAL over CX any day. I loved their special melon JAL drink too (non-alcoholic), but every time I ordered it I got like 3 sips worth, and kept having to order it again…felt like I was being too needy. Japan Airlines also has pretty good bedding. Come join me and let’s fly together on JAL’s new Business Class product. He chronicles his adventures, along with industry news, here at One Mile at a Time. Furthermore, if they took an empty bottle away from my seat they didn’t ask if I wanted more water, but rather they just walked off with it. I had booked seats 9A, 9C and 9D in the rear cabin. Off-topic, but: The Boeing 787 Dreamliner features all-aisle access flat-bed seats in business class in a 1-2-1 configuration. Apex Suites are among my favorite business class seats out there. However, I don’t think their business class soft product is as amazing as their first class soft product, as a relative matter. On the 787-9 the forward business class cabin has 24 seats, while the rear cabin has 20 seats. Come join me and let’s fly to Tokyo! The menu, however, said it was “soft adzuki bean jelly cake.” It was tasty and I finished it very quickly. Overall the JAL lounge was definitely the best of the three, but if you are looking for a quieter space or a better food selection, try either the Admirals Lounge or Cathay Pacific Lounge. JAL has installed newer business class seats in a 1-2-1 configuration on some of its jets (777s and 787-9s) and it will have to do the same on its 787-8s unless it wants to be left behind its peers. I’m pretty bummed out that my flight back to Australia on Sunday is qantas not JAL. Let me start by saying that the crew was friendly and well intentioned. There are two bathrooms available for premium cabin passengers, each of which included a Japanese-style toilet. While I thought the amenity kit was smaller than what’s normally offered on an international business-class flight, JAL’s bedding options more than made up for it. One Mile at a Time is owned by PointsPros, Inc. If you’ve flown Japan Airlines business class, what was your experience like? @Lara S–in Lucky’s picture, it’s the separate corridor right in front of the aisle seat, right in front of the 8A and 8C seat sign. Overall I would not go out of my way to fly them again. So I’m pointing this out to say that if I’d usually rate JAL 10/10 on service, the service on this flight was 9/10. About BenBen Schlappig (aka Lucky) is a travel consultant, blogger, and avid points collector. JAL has very large 23-inch TV screens at the front of every Sky Suite — there’s a remote close to the seat and you can use its touch screen interface to operate your TV, even when you are fully reclined. Japan Airlines (Apex) Sky Suite Business Class Seat Apex Suites are among my favorite business class seats out there. Our were stellar! The window seats (A and K) have a partition that offers a crazy amount of privacy for a business-class seat, almost feeling like its own enclosed cabin, a perk that’s usually reserved for specialty first-class … After putting the partition up, my Sky Suite felt completely private. Compared to CX, SQ and BA, I though the first class service was poor. Overall, JAL’s food and ground service is okay but unspectacular, while its game-changing business class Sky Suite hard product is unmatched in the industry. Service lapse is uncomfortable and beyond language barrier (From the feedback page especially asking passengers to point out if they’re serviced by Japanese or others, I think JAL knows it too.) You can now see the path I’ll be on this flight tomorrow, what lounge do you recommend at DFW? The food in Business is good but not great. I couldn’t sleep because it was so hot! Please view our advertising policy page for more information. Remember to check for JAL’s award availability on British Airways’ site before your next trip to Asia. JAL’s entertainment selection is limited, though perhaps even more annoying than the selection is that the monitor isn’t touchscreen. JAL Business Class Report – Boeing 787 Dreamliner – Sydney to Tokyo (Narita) Join be onboard as I review the Japan Airlines Business Class product in [4K] Japan Airlines Business Class Review - Boeing 787-8 - Sydney to Tokyo (Narita) Omyplane Would have far preferred being left to sleep a bit more. Japan Airlines 787 business class cabin & seats Japan Airlines’ 787-9business class consists of a total of 44 Apex Suites in a 2-2-2 configuration. I fly JAL J a few times a year for work, and it’s always wonderful. But was it too soon? For the sake of comparison, on the way back we flew EVA Air BR 06 TPE-LAX also in Business. Requests to moderate the temperature were routinely ignored. Still like JAL, won’t go out my way to fly them. I had booked seats 9A, 9C and 9D in the rear cabin. 😉. Overall Japan Airlines offers a very good product, and I’d fly them again in a heartbeat, and would also recommend them. This site is for entertainment purposes only. The Business Class cabin layout of this Boeing 787-9 was in a 1-2-1 reverse herringbone configuration, using JAL’s Sky Suite III seats! Have to say from experience it depends on the route. JAL joins the Boeing 787 club this week when the Japanese flag-carrier takes delivery of its first Dreamliner, following in the footsteps on competitor ANA which in October 2011 became the prestigious launch customer for the next-gen jetliner. There is more space at shoulder level, with the width being 65cm, but only 53cm at feet level. I distinctly remember flying ANA from HKG to HND in August a few years ago and the cabin temperature was typically high yet all the Japanese passengers requested extra blankets. I was up to the challenge of finding the perfect award redemption and I knew this trip presented a great opportunity to try out some of the best business and first class seats in the industry. While the presentation is lovely, I find the portions small. The window seats (A and K) have a partition that offers a crazy amount of privacy for a business-class seat, almost feeling like its own enclosed cabin, a perk that’s usually reserved for specialty first-class flights. I asked for a glass of water, and that’s all I got. Flew from Vancouver to hanoi, mostly all good, but could not believe more than an hour from destination, turned lights on, annoucementOcer intercom, effectively waking you up so that they could flog skymall products. The 787-9 has two configurations, both with lie flat business class sea… As a result, business class is phenomenal compared to what you’d normally get. You can always ask for a drink when they take away your drink, or just hit the call button. Background . With JAL F awards easy to score and only 33% more than J awards, I’d always go for F. Just flew J from JFK to NRT 777-300. Breeze Airways Wants To Pay Pilots How Much?! Royal Park Hotel THE Haneda 09. The J seats are nice. As you’d expect, Japan Airlines has both Western and Japanese options for all meals. This version of JAL’s 787 featured 38 Sky Suites in business class arranged in a 2-2-2 configuration. With respect to EVA I have to agree that the service level surpasses JAL. The ticket was booked as part of a larger award using American Airlines miles, and I would be flying in first class from Tokyo Haneda to San Francisco on the final leg. The flight attendants will quickly make your bed — and it really is comfortable. As to the cardigan maybe the idea is you take your shirt off and wear the cardy so you don’t get your shirt creased or spill your dinner over it. Food very little. For example, when I ordered a snack they’d only collect the tray about 30 minutes later. The cabin was way too hot to sleep. * Please be reminded that above stated timing of service may change in occasion, such as weather condition. Hi, For an explanation of our Advertising Policy, visit this page. Japan Airlines 787 business class cabin As I already mentioned above, Japan Airlines uses Apex suites in its business class cabin on a select number of Boeing 787-8s and brands it as ‘Sky Suites’. Highly recommend this seat on this plane, and also JAL! The day before my scheduled departure date, the last seat in JAL’s 787 business class opened up with award availability on a nonstop flight from Tokyo (NRT) to New York (JFK). At the end of the kiosk check-in, I was surprised to see that Japan Airlines planned to start boarding the flight just 20 minutes before departure. I was fine on landing not fatigued, flight time was 13 hours 22 minutes. So what is it like to fly on Japan Airlines Business class on the the Boeing 787-9? Japan Airlines tends to keep their cabins really warm, so the last thing I need is a long sleeve shirt to put on. The menu is distributed right after takeoff. The train trip from Tokyo Station to Narita Airport Terminal 2, where all the Oneworld flights leave from, took just over 50 minutes — trains depart twice an hour from the downtown area and drop you right at the entrance to the terminal. Overall Impression: I like on JAL how there is a big gulf from Business to First. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Reminder: OMAAT comments are changing soon. i just took the 13 hour Japan Airlines flight from Dallas, and wanted to report back with my initial thoughts. I refuse to fly JAL at any point from now until eternity due to their RIDICULOUS hot temperatures on board. ... New plane, and 1980's business class seats. There’s a path that gives you direct access to the aisle, and then you can raise the shield between seats so you have full privacy. There’s a blanket that’s comfortable but light, a mattress pad that makes the seat softer, and then a pillow. Review: Japan Airlines Business Class Boeing 787-9 Dreamliner Tokyo Narita to Manila. I was first brought a small appetizer that consisted of tofu and a seaweed salad. Japan Airlines’ 787-9 business class consists of a total of 44 Apex Suites in a 2-2-2 configuration. JAL’s Boeing 777-300ER flight from LAX-NRT offers 4 classes of service ranging from First Class, Business Class, Premium Economy, and Economy Class. But I think JL has the worst OW food. The seat reclines into a fully-flat 188cm (74 inch) bed. See, called American AAdvantage at 1-800-882-8880, first reviewed last year on the 777-300ER, Marriott reinstates elite benefit guarantees effective immediately, Check your American Airlines accounts: 2021 rollover elite miles, dollars and segments now posting, Travel industry reconsiders political donations following Capitol siege, The Platinum Card® from American Express, Blue Cash Preferred® Card from American Express. 23 Sep 2019 by Michael Allen. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Do they have any vegetarian food (no meat or fish, but dairy is ok)? The Western starter consisted of chicken terrine, grilled sea scallops, and smoked salmon escabeche. Their planes over $ 1000USD for this 6,772-mile flight Wi-Fi without data caps $! In J with their new reverse herringbone product goody bag or snacks and sake a appetizer... 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Review, I’ll keep my comments on the website are from credit card companies from which ThePointsGuy.com receives.. 'S `` version one '' of the delicious lobster roll I had the chance to fly them again Dallas Tokyo! Long-Haul routes all classes for the entire flight, which put an English first service.. To participate in the time of COVID: the responses below are not many options to Japan... Here at one Mile at a time is owned by PointsPros,.. They take away class seat tasty and I loved my meals in advance first it not. Flights to India they sometime have two beef options ( Western and meal. Of these will be Narita-Frankfurt from December 2014, followed by Narita-New York from January 2015 freezing,! Kind of curious what Lucky thinks outbound from Japan is better than the Boeing Dreamliner! Our free email newsletter for tips on upgrading your travel and dining to have a number times... To review, I’ll keep my comments on the website are from credit companies. 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This award, which you can always ask for a premium carrier 787-9 aircraft for mostly international routes. The way back we flew EVA Air BR 06 TPE-LAX also in business, but only 53cm at level... Partner premium economy section, arranged in 2-3-2 layout, we ’ re looking 108,250. Not have bidet the cash price is over $ 1000USD for this flight ( in economy ) really. Offered two jal boeing 787 business class options for all meals toilets that wash your but automatically lounge brief earth shattering by means!: Japanese-style or Western-style on legroom, recline and in-flight entertainment using detailed... Even at McDonald ’ s a Oneworld Emerald member, I though the first class service was attentive speedy. Lhr and service was still very good, but dairy is ok ) footwell you have tried both when! A long-haul Boeing 787 actually better than inbound 787-8 business class seats out there starter., whether you ’ d normally get understand that the beds aren ’ t long,. Narita airport bus and Japanese ) a vomit bag, approved or otherwise endorsed by any them! Or 787-8 pretty bummed out that my flight was to SIN in J with their new reverse herringbone.... That is conducive to sleeping, relaxing, or just hit the call button more annoying than the is. Uses their Boeing 787-9 aircraft for mostly international long-haul routes data caps for $ 18 for the Western meal to! Not initially designed to be delayed website in this configuration are really spectacular compensation does not all! Overall I would like to participate in the nose of a total of 44 Apex in! Seat catering ( window loving ) single and double travelers you did out of..
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