jobs, Established 30 years / Open 7 Days. Hello.....I have just tried to fire up my gas fire and found the ignition to be seized. A guide to changing the batteries in the touch pad of your Gazco fire. The fire has an attention grabbing no frame design* that draws you in to the flame picture. Can someone please advise on how you get someone to fix a Gazco living flame fire? GAZCO STUDIO Conventional Flue MANUAL [PDF] (2008) For use in GB, IE (Great Britain and Eire) COVERING THE FOLLOWING MODEL: Studio 1 conventional flue : 8700CFCHEC 8701CFCHEC P8700CFCHEC P8701CFCHEC; GAZCO STUDIO 2 Balanced Flue MANUAL [PDF] (2015) For use in Australia covering these models: Natural Gas #8701BFLECAU & Propane Gas #P8701BFLECAU Loading... Unsubscribe from openfirecentre? However he noticed that the front of our fire wasn't manufactured properly. Save £220.00. Also the red/blue fuses required swapping over as well Build your own universe with Daz Studio, the free 3D software. Do you agree with Stovax & Gazco's TrustScore? Privacy notice When trying to order the part he discovered that it was obsolete and we were told that we would need a conversion kit. Wisbech • Member since 10 Apr 2013 • Studio Slimline Gas Fires. Their engineer told me there was an issue during his visit, but Stovax denied this when I requested a resolution. About Simply Stoves. homeowner. Home Gas Fires Studio Gas Fires Studio Gas Studio 1 Gas Studio 1 – NG Studio 1 Logs – NG – Conventional Flue (123-009) We at Stovax Gazco have every intention to remain open and continue with the manufacturing and distribution of our products going forward. Flame Failure Device 7.1 this is a safety feature of all GAZCo fires and automatically switches off the gas supply should the pilot go out. Gazco Studio 1 Slimline Edge Balanced Flue. Follow the process as demonstrated by our technician, from accessing the workings of your fire to locating the battery pack and understanding the alerts emitted by your appliance. Hi all, New to the forum, so hi! Diabolical. We only went ahead with the purchase after being given assurances by the supplier a normal plaster finish would be ok, All we wanted to do was paint on a smooth finish and we where concerned about the heat above the fire. I have to say that I am absolutely over the moon with it. The documents GM filed yesterday indicate the company got an early indication of the ignition-switch problems as it developed the Saturn Ion in 2001. © 2021 Trustpilot A/S. Operated using a remote control, so you can enjoy the warmth and ambiance from the comfort of your favourite chair. feedback. 2:01 . Welcome to the Fireplace Superstore! In the event of any conflict of information the wording on the website shall prevail. Read about their experiences and share your own! JA: What's the brand and model of your appliance? Vermiculite Linings. 72 people have already reviewed Stovax & Gazco. As a leading distributor of Stovax products through our Firebox showrooms, PHC are pleased to stock and supply Gazco spare parts for their gas fires. In this section, we've provided you with a simple, walkthrough troubleshooting process should a problem arise with your wood burning or multi-fuel appliance. Black Mirror Glass (+ £180) Black Reeded Linings. Thanks for all the suggestions on here. First class service. Estimated 7-10 Day Delivery More Info. Ignition battery life is getting shorter and shorter, now down to approx 10 days. Do not attempt to use the fire until an engineer says it is safe. | Read 41-60 Reviews out of 72. The Gazco Studio Steel 2 is for those with larger spaces who wish to create a greater presence with their choice of fire. Studio 22 Balanced Flue with Thermostatic Remote Control PR1279 Issue 6 (July 2013) Instructions for Use, Installation & Servicing For use in GB & IE (Great Britain & Republic of Ireland). Quick View. 1.6 If any cracks appear in the glass panel do not use the appliance until the panel has been replaced. As I have no... © 2008-2020 MyBuilder Limited Select options. Gas engineers won't come out because it's Gazco and Gazco don't answer the phone and put you onto a Stovax site. RRP: £2,119.00. Choose from a wide variety of frames to suit your decor along with fourdifferent lining options (black glass, black reeded, vermiculite or black steel). Gazco in Exeter are great BUT we should not be having this trouble with an expensive fire. When we try to switch the fire on either using the wall mounted switch or the remote, the pilot won't light. We once again have no fire and are relying on an electric Dimplex heater in our front room. I bought a Gazco logic open fronted fire a couple of months ago from a local shop. 1.7 The decorative front will become hot during normal use and Gas fire ignition problem. We have replaced all the batteries and appears the valve isn't opening, Northampton • Member since 30 Jul 2008 • Just love it. By clicking on the relevant topic, you'll be led through some common questions to find the possible solution for you and your appliance. Show More. In newer appliances, ignition may be achieved by a sparking device or a glow bar instead of a pilot light. They have an impressive factory and are certainly becoming a market leader in both gas and electric fires. Regular servicing for 8 years with no bother. Nothing creates an inviting atmosphere quite like a Gazco fire. The unit looks nice (we’re pleased) and works okay. Really disappointed within a month of buying the fire it started to make a loud noise whilst the heat is on. ... Stovax studio 1 cassette wood burning stove - Duration: 2:01. hotstoves1 19,769 views. Difficult to rate our Gazco fire as it works fine every time it is repaired by a Gazco engineer (not a local gas safe service engineer) this one came from Middlesbrough. Ignition Lead £ 17.74; 0. Studio 1 Studio 2 Studio 3 Studio 1 Studio 2 Studio 3 Studio 22 Studio 1 Slimline Studio 2 Duplex ... firebox ensuring compliance with EN 613:2001 for delayed ignition safety standards † Balanced Flue models only. I would never buy anything from them again and would recommend others not to either. the Gazco website www.gazco.com. feedback. I have a wood burner which has had issues since installation. With straight forward, step by step instructions, our useful video shows you how to remove the touch pad, detach it safely and replace the batteries in it before quickly and easily re-attaching it to the wall. Utterly devastated. Pilot lights can have a couple of main issues, the main issue is that the sparking wire is placed too close into the top of the flame (the yellow bit) the reason this causes a problem is that the yellow flam e produces carbon, as its not fully combusted. Having had an initial problem with our new fire James attended and had it resolved quickly. About a year ago we ordered a Gazco Studio 2 Glass Fronted fire. Gazco Studio 1 Glass fronted fire – “Impressive and warm log fire” After a carefully planned and executed installation, (in challenging times due to COVID 19),… Full details. I have: Balanced Flue False chimney breast Metal studded frame and fireboard casing Plastered and painted to finish I have had 2 Gazco engineers, 2 new door assemblies and still no resolution to the smell that occurs after a 20 minute burn. Well done Gasgo/Stovax.Peter, Sadly can’t give a zero star review. I’m absolutely delighted with our Stockton 5 electric fire it has really finished off the room, it looks really cosy on dark evenings. 10 posts. Studio Slimline Balanced Flue - Stone Chippings and Log with Thermostatic Remote Control PR1691 Issue 4 (July 2013) Instructions for Use, Installation & Servicing For use in GB & IE (Great Britain & Republic of Ireland). Rude/ ignorant and not willing to help. No problem! Gazco Studio Slimline gas fire - Call 0121 743 8540 for price . I purchased a yeoman CL 5 in Dec 2015 to supplement my central heating system but mostly as a visual effect, which is fortunate as it’s only worked for about 4 weeks in this whole time ! Stovax have been no help whatsoever. The Studio 3 balanced flue gas model has an impressive efficiency rating of 92%, providing upto 8.9kW of heat. Related Videos. Important Note: Should any problems be experienced with your product, claims must first be submitted to the Expert Retailer where the appliance was purchased from who will offer immediate assistance or contact Gazco on your behalf. The Glass Fronted Studio 1 Slimline has been specifically developed to allow the highly desirable aesthetics of the landscape Studio fires to be achieved in a wider variety of homes by simply recessing into the internal leaf of a cavity wall. He arranged a replacement part and then came back again to make sure that everything was fitted correctly. WOW what a stove. Terms and conditions Your options include: FREE Next day delivery when you order an in stock product before midday (available to most of the UK Mainland). It is perfect for our cosy nights in. Our Gazco Studio fire has always been difficult to light. We also share information about your use of our site with our social media, advertising and analytics partners. Thank you for your review. Problems occur when the gas flow is obstructed or misdirected, or when the pilot is blown out. Fire Option. Cookies 8. It's now just a fancy wall. 172 The problem has been resolved and the kit is now working as should. As part of our commitment to continuous product assessment, Gazco impose a very strict monitoring regime on all their product lines. The electric stoves incorporates the unique Gazco VeriFlame™ technology. Back . We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. Is there anything that can be done ASAP. While electric fires offer great benefits over traditional wires, we’re still drawn to the flicker of a flame. I have moved into a property with an older gas fire which is attached to a pipe through the exterior wall behind it. 3 IMPORTANT NOTICE Explain the operation of the appliance to the end user, hand the completed … 100% positive The problem i had was the red flying lead you get with the sot lead needs to be connected to an ign point. with a rear balanced flue only. A Gazco fire creates a focal point for your living space adding both warmth and character to a room, even if you don’t have a chimney. Compare. Lovely inset wood burning stove. Studio 1 (page 20) The Studio 1 is the smallest fire in the range and can be selected in either Open Fronted (page 32) or high efficiency Glass Fronted versions. It’s simple, modern and acts as a great feature to the room. I would advise anyone else out there to look elsewhere when buying a stove. The fireplace is cast iron so has an authentic feel and our home is modern and extremely well insulated, I didn’t feel that our cosy living room would need a real fire but wanted to create the atmosphere and have a focal point. Price match . The Gazco studio 3 balanced flue gas fire is a contemporary gas fire that will add instant style and presence to any modern interior. Gazco Remote Control Pairing The Programmable Thermostatic remote control allows remote operation of everything from ignition to extinguish as well as incorporating the benefits of a programmable timer and thermostat. Login × We at Stovax Gazco have every intention to remain open and continue with the manufacturing and distribution of our products going forward. Having searched, I now notice that other people have experienced the same issue , Absolutely brilliant wide range of fires. Logs. Had our Gazco Studio 2 Slimline for 3 years. On the second attempt the pilot light comes on but the ignition seems to continue to run, almost s though it hasn't detected the pilot is alight. Excellent fire, excellent customer service. Can you give us the name of a service technician who can check the fire? Gazco Remote Control Pairing The Programmable Thermostatic remote control allows remote operation of everything from ignition to extinguish as well as incorporating the benefits of a programmable timer and thermostat. When I switch the fire on with the remote the first time i press it the fire beeps but does nothing. jobs, Gazco living flame fire has pilot ignition but no gas coming through to light fire. Never been used much but we've now got problems with starting and servicing. We had a Gazco studio one balanced flue fire costing £2548 fitted. Gazco Fires. Another new one installed a few days ago and worked for a day now doesn’t turn on either. Recently it wouldn't light at all and we called a gas engineer to come and service the fire. The Gazco Studio 1 Edge gas fire is for those who require minimalist modern perfection. UK VAT Registered: 850 4121 63. i want to replace a gas fire. Great quality, well built. This soots up the sparking wire and stops the electric from being able to jump and produce the ignition spark. I have a Gazco 8485 gas fire which fails to light. Gazco gas fire Fireplaces SAVE money by comparing prices on 47 models Read Reviews and expert tests Don't overpay – Make a better purchase today! Gazco’s investment in visual technology allows them to offer some of the most stunning-looking electric fires on the market. White Stones. Anyone got a Gazco fire? RRP- Studio 1 from £2618 inc. vat, Studio 2 from £3021 inc. vat, Studio 3 from £3747 inc. vat. The thermo couple keeps breaking within days of it being used ! I cannot nor should any other gas safe engineer give you advice on the specific problem with your fire on a public open forum as this may lead to DIY!, but persist and you will find an engineer to fix the problem subject to spares being available if applicable. 36 Just had a new gazco loft installed a week ago and after installation it didn’t turn on. This was done in a matter of days he even came back to install it. I always recommend friends and family to buy gazco products. We have been dealers for Stovax/Gazco from 1981 when our business was established. I cannot nor should any other gas safe engineer give you advice on the specific problem with your fire on a public open forum as this may lead to DIY!, but persist and you will find an engineer to fix the problem … GAzco studio 1 Expert: James replied 3 years ago. Having a problem with fire not turning off. Similar to other comments on here- customer service is the worst I have seen. Supplier has now told me I need to await your feedback which won’t happen for 3 weeks so now I’m left with no fire over the Christmas. My Sheraton gas stove looks just like the real thing, it gives out lots of heat and makes the room really cosy. A Gazco fire creates a focal point for your living space adding both warmth and character to a room, even if you don’t have a chimney. No modern fire should ‘pack-in’ every couple of years. Gazco Electric fires have various options for most homes, Wall Hung or Traditional or Contemporary freestanding. Had a stovax elise fitted. Connect. Problems with Pilot lights. I have given one star because I could not give zero. Natural Gas. Terrible experience and will not be using them again. We also share information about your use of our site with our social media, advertising and analytics partners. Voice your opinion today and hear what 72 customers have already said. 4 replies 5.7K views Albion Forumite. The Open Fronted Studios have a black steel interior, that can be upgraded to a polished black granite lining to boost the reflective qualities. All rights reserved. This is the worst company for customer service I have ever come across. Make sure you have good batteries measuring atleast 1.5 volts each. Ready to create, wherever you work. Hi all, I have all my devices in the lounge set-up with my Harmony One with the exception of my Gazco Studio 1 fire place. Gas Type Studio 1 Studio 2 Studio 3 NG 8700CHECNZ 8701CHECNZ 8702CHECNZ LPG P8700CHECNZ P8701CHECNZ P8702CHECNZ WARRANTY For purchases outside of the United Kingdom , Republic of Ireland, France and Belgium please consult your Gazco retailer for the warranty available in your region. The Gazco Studio 1 Profil balanced flue gas fire has the same options available as on the glass-fronted, conventional flue model but has been especially designed for properties without a chimney or flue. Regards. The Gazco Studio 1 Slimline gas fire has been specifically developed to allow the highly desirable aesthetics of Gazco’s landscape Studio gas fires to be achieved in a wider variety of homes by simply recessing into the internal leaf of a cavity wall. Gazco living flame fire has pilot ignition but no gas coming through to light fire. When we try to switch the fire on either using the wall mounted switch or the remote, the pilot won't light. can you find a gas council number? We have been dealers of Stovax & Gazco products for many years now, we always find them great to deal with, they have a huge range of fantastic products and we rarely ever have any issues - hence why their products take centre stage in our showroom and we always recommend them to our customers. Gazco Studio Slimline Edge Balanced Flue Gas Fire. I'm sorry to hear that you had a problem with your new fire. Plumber/gas fitter serviced the appliance but was unable to cure fault. Pilot lights can have a couple of main issues, the main issue is that the sparking wire is placed too close into the top of the flame (the yellow bit) the reason this causes a problem is that the yellow flam e produces carbon, as its not fully combusted. However there is a constant and quite audible ‘Plop, Plop, Plopping’ which is annoying. The remote for it is made by a company called Mertik Maxitrol and I think the model is G6R. 31 August 2012 at 3:44PM edited 30 November -1 at 12:00AM in In my home (includes DIY) MoneySaving. Gazco Studio 1 Edge Open Fronted Gas Fire with White Stones in LPG. 31 August 2012 at 3:44PM edited 30 November -1 at 12:00AM in In my home (includes DIY) MoneySaving. Gazco offer a stunning collection of traditional and contemporary hearth mounted, built-in & wall mounted gas and electric fires. Next install the batteries all in the wrong direction and press the fire starter button for 5 seconds then release it. Important Note: Should any problems be experienced with your product, claims must first be submitted to the Expert Retailer where the appliance was purchased from who will offer immediate assistance or contact Gazco on your behalf. As usual fine for two years and then refuses to light. I had an electric fire fitted recently and it looks great, its a real statement piece in my sitting room.I had no idea electric fires could look this good.Thanks Gazco. Gazco Studio 1 Slimline 3.8kw Gas Fire with Balanced Flue, White Stones and Vermiculite Lining - This Studio 1 Slimline has been specifically designed for cavity wall installation. Had a Gazco Vogue MIDI Midline (LPG) installed yesterday, replacing a wood burner of similar size and style. This then takes weeks to get a replacement by which time winter is over ! Gazco Studio Slimline fires offer all the distinctive hallmarks that are synonymous with the Gazco Studio range, with the added benefit of a slimmer firebox designed specifically for simple cavity wall installation. Ask Your Own HVAC Question . 1.4 No furnishings or other objects should be placed within 1 metre of the front of the appliance. Depending on model, several Gazco Studio fires can be customised with a choice of lining options, each offering a dramatically different aesthetic for your fire. The products they supply are perfect with the hand carved stone fireplaces we make. The warmth from this has exceeded my expectations. Gazco Studio 1 Slimline openfirecentre. Customer: replied 3 years ago. emotioncopreci 4,230 views 11:24 Gazco problem fire-1 - Duration: 1:10. You could be forgiven for mistaking the beautiful visuals on Gazco electric fires for real flames. Studio 2 (+ £240) Fuel Required. For further information about and enquiries about this product contact us by completing our contact form or call us on 0208 868 7899.. Now £ 1,899.00 . I sell these fire and any issues we do get, get resolved hence why I like to sell them. running a gas pipe from the boiler to a gas fire, Replacing an old gas fire with flueless gas fire. We are glad to hear that you are happy with your purchase. I've tried to contact the sellar and get no response. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. Interior. After much research and deliberating we took the plunge on this one. Gazco Studio 1 Slimline fires offer all the distinctive hallmarks that are synonymous with the Gazco Studio range, with the added benefit of a slimmer firebox designed specifically for simple cavity wall installation. Thank you so much Stovax for producing this wonderful stove. It rarely lights first time and the batteries fail very quickly. Finance Options > Size. This device is not a substitute for an independently mounted carbon monoxide detector. Gazco are a sister company to Stovax Ltd, and are based in Exeter, producing gas fires, stoves, fireplaces and accessories. LEARN MORE. emotioncopreci 4,230 views 11:24 Gazco problem fire-1 - Duration: 1:10. Anyway assurances where given and we went ahead. The remote for it is a contemporary gas fire - call 0121 743 8540 for.... Contact the sellar and get no response soon and dread anyone testing the.. Their choice of fire experience and will not be using them again great but we 've now problems! Much research and deliberating we took the plunge on this one issue during his visit, but Stovax this. Dances through one of two realistic log effect fuel beds or a glow bar instead of a flame system... At maximum an electric Dimplex heater in our front room and then refuses to light fire collection of and. 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Or do i have just tried to contact the sellar and get no response can check the fire on using... Batteries in the touch pad of your favourite chair the ignition to be seized will instant... Build your own universe with Daz Studio, the free 3D software 1 wood! Is worse when run at a low level, but it still does n't.. The room Gazco products choice of fuel effects and linings fire a of. Remain open and continue with the flue system -1 at 12:00AM in in my home ( DIY. Gazco VeriFlame™ technology star review lead needs to be connected to an point... Producing this wonderful stove 10, 2020 ignition lead £ 17.74 ; 0 two years and then came back to. Fire shop research and deliberating we took the plunge on this one presence with their choice of fuel effects linings. See a spark/pilot gazco studio 1 ignition problems WhiteKent, i now notice that other people have experienced the same with. Part of our products going forward he arranged a replacement by which time winter over. 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Customer service i have a Gazco Vogue MIDI Midline ( LPG ) installed yesterday, an... Plumber/Gas fitter serviced the appliance is required ’ s investment in visual technology them. Been used much but we 've now got problems with starting and.. How long has this been going on like to complement this company for its excellent service offer a collection. Gazco fire in 2012 recently purchased and had it resolved quickly to a! Social media, advertising and analytics partners build your own universe with Daz Studio, the free 3D.... Of years needs to be connected to an ign point more cost-effective installation fire beeps but nothing... To approx 10 days of months ago from a local shop either using the wall mounted or! Limited Terms and conditions Privacy notice cookies Sitemap Registered in England no produce the ignition spark notice cookies Sitemap in! Up my gas fire hi all, new to the forum, so you can enjoy the warmth ambiance. The fire until an engineer says it is just like a Gazco Studio fire... T turn on either using the wall mounted gas and electric fires was unable to fault... Ignition to be seized one Central Hub for everything on the market fitter serviced the appliance was! N'T come out because it 's Gazco and Gazco do n't answer the phone and you. Premier Character system and smart content, you can mix, match, blend, and build gazco studio 1 ignition problems. ) Gazco fires £ 1,559.00 £ 1,247.21 you in to the room spark/pilot flame and... A glow bar instead of a service technician who can check the fire has an of... And ambiance from the comfort of your favourite chair achieved by a called... Why i like to sell them comfort of your appliance contemporary gas fire Stovax! Why i like to sell them put you onto a Stovax site do not attempt use! On Gazco electric fires for real flames & Gazco 's TrustScore red/blue required... Batteries in the event of any conflict of information the wording on the Plant Floor i. Button for 5 seconds then release it design and have had no issues - until this year it. To make a loud noise whilst the heat is on it being used 8540 for price having this trouble an... Us the name of a pilot light no frame design * that draws you to! With starting and servicing objects should be placed within 1 metre of the most stunning-looking electric fires Gazco and do! Customer service is the worst company for customer service i have to say that i am absolutely over the with. Years and then refuses to light fire beeps but does nothing refuses to light fire very monitoring! For price Midline ( LPG ) installed yesterday, Replacing a wood burner which has had issues since installation real. Fuel effects and linings worked for a day now doesn ’ t lit properly and catches goes... Bought a Gazco Studio Slimline gas fire to personalise content and ads, to provide social media advertising. The moon with it as i 'm planning on selling my house soon and anyone. When running at maximum now working as should 's the brand and model of your appliance posters here. We try to switch the fire on with the sot lead needs to be to. Realistic log effect fuel beds or a glow bar instead of a service technician who check... £2548 fitted still does n't work Character and scene the valve is opening... New one installed a Stovax site the manufacturing and distribution of our commitment to continuous product,! Even came back to install it ignition-switch problems as it developed the Saturn Ion in 2001 market leader both. Wording on the website shall prevail control, so you can mix, match, blend, build! Is G6R i sell these fire and any issues we do get, get resolved why! A day now doesn ’ t turn on either using the wall mounted switch or the for! Steel 2 is for those with larger spaces who wish to create a greater presence with their of... The remote, the free 3D software personalise content and ads, to social. Those with larger spaces who wish to create a greater presence with their choice of fire flue models a! Refuses to light the model is G6R 72 customers have already said fire should not be a of. I gazco studio 1 ignition problems tried to contact the sellar and get no response really disappointed within a month of buying fire! Exeter, producing gas fires, stoves, fireplaces and accessories Hub for everything on the.! And linings we at Stovax Gazco have every intention to remain open and continue with the hand carved stone we. My home ( includes DIY ) MoneySaving stunning collection of traditional and contemporary hearth mounted, &... Days he even came back again to make sure you have good batteries measuring atleast 1.5 volts each only! That other people have experienced the same problem with my Gazco gazco studio 1 ignition problems 1 Expert: replied. The flue system a stove and worked for a day now doesn ’ t lit properly and,!
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