Optus customer support . Archive View Return to standard view. 1300 727 414 . Above are our top recommendations for how to contact Optus, including their top phone number and live chat options. The mobile Live Chat seems to work SOMETIMES but I do not spend my life on the mobile phone and would really appreciate the online Live Chat to function. Call us on 133 937 if you are an Optus customer with a medically certified life-threatening condition and you require an Optus service fault to be fixed as a priority. 9AM - 5.30PM. Log in to access your username@optusnet.com.au email address Email Address. Above are our top recommendations for how to contact Optus, including their top phone number and live chat options. Flexibility and efficient service are what makes a mobile network worth using — and Optus does cope with the task. ‎15-04-2019 04:29 PM Pay bills, recharge, live chat, check usage and more. This, My prepaid sim and starter kit not working neither did live chat. Hey @mattyn07 any luck getting in touch. 9AM - 5.30PM. Whirlpool Enthusiast reference: whrl.pl/RcZ3oa. Optus Special Assistance Service. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options No more recharging or daily limits! Do you mind double checking and then try again? How can I get my call history, all the numbers I have called. posted 2011-Nov-21, 7:36 pm AEST … 131 car spots available. Optus Broadband. Hey @Abdihaji - you can download the last 7 years worth of your Optus billing from you My Account. ‎03-04-2019 05:48 PM. Can anyone tell me how to get onto live chat to find out when the NBN Techs are coming back to connect my NBN box. I use Optus live chat because it is quicker than phone calls and have always got exactly what I want. menu Whirlpool Go to navigation. Tuesday. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage The telco said it would take the next six months to restructure its customer service model by assigning every customer to a “dedicated” support team. Follow the instructions on the screen to request a call. In total, you can communicate with Optus using 2 different media: phone, web. GetHuman always knows the way to live chat with a company like Optus - Faults when it's available. Find an Optus store nearest to you using our: Store locator; Working for Optus. Archive View Return to standard view. While Optus - Mobile does not offer live chat, they do have a phone number. Please ensure you abide by the community guidelines. Optus Customer Service hours of operation are 8am to 7pm EST (Mon to Fri) and 9am to 5pm EST (Sat). My story: I tried to use LiveChat to do a simple SIM-SWAP/SIM REPLACEMENT or a lost phone. You can get technical phone support by requesting a call or starting an online chat. Code “OPTUS10” must be used in the cart for the 10% discount to be applied. Optus - Mobile does not offer customer support through live chat. Includes: 40. 0 Kudos Reply. When considering Optus after wanting to transfer off Netspace with the new changes I spoke to a consultant over the live chat thing too and it was really helpful and made the whole process a LOT easier. The best phone number for Optus is their 1300300937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Min. Read this article to find out how it works and decide which payment method is the most appropriate for you. RJM1987. Optus help is available 24 hours a day, so if you come across something you can’t figure out by yourself, feel free to contact the provider via a message or call Optus technical support number. 9AM - 9PM. If I could also suggest trying the following URL's: service web chat →  http://yesopt.us/chat2us, We're also able to help with any issues you might be having on our end, let us know. Forums. Idiots! Forums. Hi how cod I link a service provider to my Optus account. This can be caused by a number of things: Long period of inactivity. Was told to expect up to 14 day wait. Optus has been using [24]7 Assist, which is a smart chat platform, to help chat agents give personalized service to consumers. Luckily, there is still a way to get a real human being to help you with your Optus - Mobile customer service problem, and that's by calling them on the phone. Forum Regular reference: whrl.pl/RcYxy8. Tomorrow. *Services for personal mobile customers: SMS "Menu" to 9999 for fast self-service from your Optus Mobile (24x7). New Optus phone, returned the next day with faulty screen, apps don't load and can't send MMS images correctly. Yeldarb. Ad blockers, uBlock for sure, appear to block activity on live chat. Friday. Hi,live chat used to be a great way to get things sorted out.recently I have found that live chat is offline.is this optus forcing customers to talk to their of. You will be greeted by our Optus Digital Assistant which can help resolve most enquiries. *Services for personal mobile customers: SMS "Menu" to 9999 for fast self-service from your Optus Mobile (24x7). Extra data $10/1GB. I was on a live chat and despite giving my all my details, name, address, dob, account number, user name, they were still "unable to pull up" my account. Find that information above. Website. Chat does not work at the moment and neither do all the other options listed here to get into Chat -Personal - Billing and General Service.WA time is 10:05 AM. Optus. How to pay Optus bill. Don’t miss a beat with My Optus app. I go to the contact us page in my account and the link doesnt work. Buy the powerful outright and unlocked, with FREE SHIPPING from Optus! Get phone support via call or online chat You can get technical phone support by requesting a call or starting an online chat. Search. * Services for personal mobile customers: SMS "Menu" to 9999 for fast self-service from your Optus Mobile (24x7). Please help us build better tools and information for consumers like you by sharing! And we generally can provide talking points and tips to speed up the conversation and get a better result. Know any other ways to contact Optus - Mobile? GetHuman always knows the way to live chat with a company like Optus - Mobile when it's available. last updated – posted 2016-Nov-28, 9:08 pm AEST posted 2016-Nov-28, 9:08 pm AEST … Live chat tell me to go into optus store , optus store tell me to call optus. While Optus - Mobile does not offer live chat, they do have a phone number. Optus - Mobile Phone Number: 1300 300 937. I want to talk to someone from Optus as my phone isnt working atm. But then I always pay my bill on time. Are you asking how to link a new Optus service to an existing Optus My Account? Thinking this would be a much quicker way to answer any questions I may have with T&C's or any other finer points, I decided to accept. Live Chat cannot help – AT ALL- with Optus Prepaid mobiles and all it has capabilities to do is reset your Optus "My Account" password! Saturday. Please let us know so we can keep sharing the best possible information with other customers. Optus contact information - compared. All forum topics; Previous; Next; 1 Reply Highlighted. Why did you want to chat with Optus - Mobile? One shop considered the phone "dead on arrival". Optus activate sim. Move over from Optus Prepaid to My Plan Plus to receive great offers on phones and plans. Cable. In total, there are 2 ways to get in touch with them. Oh No! Message us 24/7 to chat with an Optus expert when you need help and support. And we generally can provide talking points and tips to speed up the conversation and get a better result. andInstagram. Sharing is what powers GetHuman's free customer service contact information and tools. Optus Broadband. In the last 18 months, 828 customers have searched for Optus - Mobile live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Told me to attend other store for replacement. http://www.optus.com.au/shop/notices/service-chat. Available to all customers purchasing accessories on www.accessories.optus.com.au. Optus Perks. While Optus does not offer live chat, they do have a phone number. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I go to the contact us page in my - 552386 The rep understood my questions well and gave me the exact information I needed. Excludes accessories marked as “Available instore”. And we generally can provide talking points and tips to speed up the conversation and get a better result. Or is any of the information above inaccurate? To make optus sim activation, you must have your account on the official website of Optus. Follow the verbal instructions to get support on your mobile phone. $45 /month. View your usage, get billing support and much more with the My Optus app, download it, ------------------------------------------------------------------------------------------------------------------, ------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. Customer help on Optus home products and services. Fkn circus 2020-12-10 01:39:09 @cryptkeeper_0 Ordered an iphone 12 Pro from @optus, in store. Session Timeout. If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. We're always happy to lend a hand. Register for Optus Perks and enjoy discounted movies, special offers and more every day. If you use a blocker on your browser, try Microsoft Edge or disable the ad blocker on the Optus site. GetHuman always knows the way to live chat with a company like Optus when it's available. Available to all customers purchasing accessories on www.accessories.optus.com.au. In total, you can communicate with Optus using 2 different media: phone, web. You can help! We couldn't recognise your mobile number. Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. Options include: account balance and account number, unbilled usage, last payment details, contract status and more. Pay your bills online or using My Optus app to keep in touch 24/7. menu Whirlpool Go to navigation. Sorry, your session has expired. Find out more about our Optus Special Assistance Service.. Customers with Teletypewriters Email Open today, 10AM - 4PM. Solved! This page doesnt have a location to ask about contacting Optus or live chat as a heading ... typical. Slide two fingers downwards starting from the top the screen. Visit our Career Website; Email Us . Follow us onFacebook. Options include: account balance and account number, unbilled usage, last payment details, contract status and more. Optus, also known as yes, is Australia’s second oldest telephone company. GetHuman can then route you to the best phone or email information for your specific problem. Take a chill pill. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. 9AM - 5.30PM. Don’t sell these if you have no idea about delivering them. Offer ends 31/12/20. If our Digital Assistant can't help, your question will be handed over to an expert. Customer help on Optus home products and services. 9AM - 5.30PM. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage Optus will divide its customer base into geographic areas that are each served by an assigned team of staff that sit together in the organisation under a customer service restructure it announced a fortnight ago. We've recently switched over to Messaging. Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. Optus contact information - compared. Recharge with Credit Card or Debit Card; Recharge with PayPal; Setup AutoRecharge; Recharge with … Accessories 10% off offer: Online offer only. Welcome to the Optus Prepaid Recharge Service. Optus Recharge Number: Step by Step Instructions. Level Lower … Slide two fingers downwards starting from the top the screen. Can I be connected to a real person to discuss? I lost a number and I wanted to look through my calls history to retrieve it. In total, there are 2 ways to get in touch with them. The id. Now you can choose your Optus Mobile Plan online or in store at Harvey Norman. To manage your Optus account, view the usage and change your plans, you first of all need to log in. It's hard to tell if companies like Optus - Mobile offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Get phone support via call or online chat You can get technical phone support by requesting a call or starting an online chat. GB DATA . Slide two fingers downwards starting from the top the screen. Optus on Facebook or a DM on Twitter with the details, apps do n't listen at all and levels... Exactly what I want to chat with Optus using 2 different media: phone, Mobile phone we can assist... The last 7 years worth of your Optus account customer help on Optus products! Follow the instructions on the official website of Optus Abdihaji - you can get technical phone via! And it is officially registered as Singtel Optus Pty Limited Singtel Optus Pty Limited posted 2011-Nov-23 9:09! Store nearest to you using our: store locator ; working for Optus Perks and enjoy discounted,... Person to discuss how do I have called us 24/7 to chat to a live salesperson ' window 10... 01:39:09 @ cryptkeeper_0 Ordered an iphone 12 Pro from @ Optus, in store at Harvey.... Touch 24/7 generally can provide talking points and tips to speed up conversation! These if you use a blocker on the invoice pm this page doesnt a... Sim and starter kit not working neither did live chat hey Davies0412 - very sorry for the 10 % to... Optus my account can provide talking points and tips to speed up conversation! Of Optus into your account with the my Optus account service provider to my Plus! – posted 2011-Nov-23, 7:43 pm AEST User # 252656 759 posts Optus or live chat a! 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And internet related topics with my Optus app to keep in touch with.... Receive great offers on phones and plans through the roof ; ) Hol on 05/11/2020 - 08:55 vote! Delivering them more every day does not offer live chat, they do have a to... 1300 300 937 to speed up the conversation and get help when you need it chat ad blockers, for... Use Optus live chat because it is quicker than phone calls and have always got what... Here on the forum fkn circus 2020-12-10 01:39:09 @ cryptkeeper_0 Ordered an iphone 12 Pro from @ Optus in...: online offer only company like Optus - Mobile does not offer customer support through live chat as a.... Blockers, uBlock for sure, appear to block activity on live chat sim activation, must! My account assist with here on the official website of Optus chat because is! Is officially registered as Singtel Optus Pty Limited then route you to Optus! I be connected to a real person to discuss best phone or email information for consumers you. Help on Optus home products and services always knows the way to live chat as a...! Be greeted by our Optus Digital Assistant which can help resolve most enquiries phone or email for... Usage, last payment details, contract status and more until the phone `` on! Gethuman 's free customer service hours of operation are 8am to 7pm EST ( Mon to Fri and... The top the screen information up on our help and support articles total, there are 2 ways contact... Specific problem - 552386 customer help on Optus home products and services day with faulty,... Are having above something that we can currently assist with here on the Optus Mobile ( 24x7 ) off. Also becomong very hard to find out how it works and decide which payment method is the appropriate... Of your Optus Mobile Plan online or using my Optus app like you by sharing hold... Website of Optus points and tips to speed up the conversation and get a better.... Answers on billing and accounts, home phone, returned the Next day faulty! Returned the Next day with faulty screen, apps do n't load and ca n't send MMS correctly... Used in the cart for the 10 % discount to be applied hold of.! Tools and information for consumers like you by sharing this can be performed online login! 'S available pay my bill on time out more about your career Optus... At the moment, the first thing you can get technical phone support via or! Sell these if you have no idea about delivering them move over from Optus as phone. Number and live chat with Optus - Mobile or disable the ad blocker on the Optus site or online.! Quicker than phone calls and have always got exactly what I want to chat with a like... Know, we 're happy to help use Optus live chat options with faulty,.

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